How do I access my account information?

What is the correct way to enter my library card number?

What is my PIN?

How do I renew items?

How do I update my contact information?

• How do I access my account information?
  To access your account, click on the My Account link in the library catalog. You will be able to see any items that you have checked out and when they are due, any fines that you may have on your record, and holds that you have placed. Note that some interlibrary loans (items requested from libraries other than your own) may not show up right away as holds in your My Account screen.
  
  If you have any question about an outstanding hold, or any other information in your library record, please contact us at 367-4114.
  
  Don't forget to log out of your session to clear this information from the machine if you are using a public computer.
  
  Show me an example.
  
  
  
• What is the correct way to enter my library card number? Your library card number is in the following format: a29092 00555 5555b. You should enter your card with no spaces or letters - e.g. 29092005555555
  
  
• What is my PIN? If you do not remember your PIN, you can ask for a new one by contacting the library or by using a PIN Request Form. You will need to have a valid email address included in your contact information to use the PIN Request Form.
  
  
• How do I renew items? Log in to your account in the library catalog by selecting the My Account button and click on Review My Account. Items which are currently checked out to your account will be listed on this page. You can renew all the items or only individual items by marking each one and then clicking on the button at the bottom of the screen to renew.
  
  Note that there are times when items may not be renewable. For example, someone may have an item on hold, or you may have reached the threshold of renewals that your library allows. If you experience any difficulty renewing your items online, please us at (307) 367-4114.

• How do I update my contact information?
  You may change your personal information by logging in to your account in the library catalog by selecting the My Account button and click on Change my Address. Once you have provided your library card and PIN to verify who you are, you can enter your change of address information. This request will be sent to the library.